Questions about Waivs Surgical Care Companion and Waivs Scribe

Waivs Surgical Care Companion is an AI-supported patient engagement and follow-up solution for surgical programs. It provides 24/7 patient communication coverage, helps care teams reinforce education, automate routine reminders, support pre-op and post-op communication, and organize patient-reported information between visits. Waivs supports the care team and does not provide clinical diagnosis to patients.

Waivs Surgical Care Companion supports bariatric programs by helping standardize communication across the patient journey. It can reinforce education, automate routine follow-up, support reminders around diet progression, hydration, protein intake, vitamins, appointments, and post-op expectations, and help teams identify which patient responses may need review or escalation.

Waivs informs its responses using the healthcare organization's approved protocols, care guides, patient education materials, escalation criteria, and workflow rules. Responses can also be shaped by context such as procedure type, pre-op or post-op stage, timing since surgery, prior patient responses, and the program's preferred communication standards.

Waivs can support patients before surgery by reinforcing preparation steps, education materials, appointment expectations, and pre-op instructions. After surgery, Waivs can support routine check-ins, recovery reminders, diet-stage education, symptom-related questions, follow-up expectations, and patient communication that helps the care team stay informed between scheduled visits.

Waivs supports patient education by repeating and reinforcing program-approved information over time. In bariatric care, this may include education related to diet progression, hydration, protein intake, vitamin and mineral supplementation, physical activity, medication reminders, follow-up appointments, and when patients should contact the care team.

Waivs supports post-op follow-up by helping programs maintain regular communication with patients after surgery. It can automate routine check-ins, collect patient-reported information, reinforce post-op instructions, and help the care team understand whether a response looks routine, needs education reinforcement, or should be reviewed by staff.

Waivs helps care teams prioritize follow-up by organizing patient responses against predefined escalation criteria and workflow rules. The goal is to reduce signal-to-noise for the care team, so routine questions can be handled consistently while responses that match escalation criteria are surfaced for appropriate team review.

Waivs is designed as a human-supervised workflow layer. It can support routine communication, education reinforcement, reminders, intake, triage, and follow-up organization, but clinical decisions remain with the healthcare team. Waivs helps teams manage communication and visibility; it does not replace surgeons, nurses, coordinators, or clinical judgment.

Waivs is designed for healthcare environments where privacy, access control, and trust are essential. Patient information access can be governed by customer-defined permissions, so administrators can determine which team members can view information based on role, such as surgeons, nurses, coordinators, dietitians, or other approved staff.

Current healthcare AI research and guidance point to patient engagement, intake support, triage, documentation assistance, remote monitoring, and workflow prioritization as promising areas for AI-supported care. For surgical programs, the practical value is not replacing clinicians. It is using AI to improve consistency, visibility, and workflow support while maintaining human oversight and local clinical governance.

Waivs Scribe is an AI-supported documentation solution from the Waivs.ai product suite. It is designed to support clinical documentation workflows by helping convert patient encounter context into structured draft documentation that can be reviewed, edited, and approved by the clinician.

Waivs Surgical Care Companion focuses on patient engagement, education, reminders, follow-up workflows, and patient-reported information between visits. Waivs Scribe focuses on documentation support during or after clinical encounters. The two products support different parts of the surgical workflow.

Waivs Scribe can support surgeons by helping reduce documentation burden after patient visits. It can assist with structured draft notes, visit summaries, and documentation workflows, giving clinicians a starting point that they can review and finalize according to their clinical standards.

No. Waivs Scribe is intended to support documentation, not replace clinician review. The clinician remains responsible for reviewing, editing, validating, and approving the final note. This keeps clinical accountability with the healthcare professional while reducing repetitive documentation work.